The Customer-First Digital Supply Chain Model

As companies transition to a digital supply chain model, it’s important to understand the details of how it works, the strategy behind it and what’s necessary to make it successful. A digital supply chain focuses on three key elements – technology, data and agility. It’s high-tech, happening in real time and with complete visibility throughout the process. It’s all about knowing where your inventory is, ensuring accuracy and determining the shortest route to its destination. Implementing a digital supply chain offers a significant competitive advantage and will require businesses to develop a new strategy and train staff to properly execute the process and understand the technology.

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